© 2017 Social House Venue and Events 

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Text or Call

806-416-7303

Available to view by appointment

5511 126th Street

Lubbock, TX 79424

socialhouselubbock@gmail.com

FAQ

How Do I Reserve an Event Date?

To reserve an event date, please fill out form on the request a date page and we will get back to you or feel free to TEXT or call us at 806-416-7303.   For your date to be confirmed, a contract must be signed and a deposit must be paid to reserve that date ($500 is non-refundable).  For your convenience, we accept checks, all major credit cards, or you can bring your cash deposit by our office by appointment only.  Please email, TEXT, or call us to set an appointment.

When can I view the facility?

We are available by appointment to view the facility. Text, call, or email us.

What days of the week can I have a party?

We would love to have your event any day of the week.  Please contact us for availability at socialhouselubbock@gmail.com

What is your restroom situation? 

We have men’s and women’s with stalls, and ADA bathroom. 

 

 

Is there a kitchen? 

There is a basic prep kitchen with a sink, refrigerator, and warming ovens.  We do not allow cooking inside the venue.  We have an in house caterer available. 

 

Can I Use my own Caterer?

Yes.  We have a preferred in house caterer.  If you bring in an outside caterer (must be fully insured), there will be a $200 fee for staffing and access to the prep kitchen. 

 Can I Use an Event Planner?

Yes.  We prefer the use of an event planner or organizer as it will allow for a more successful event with little to no complications because they are experienced and well equipped for most situations. 

 

Do you have a preferred vendors list?

Please contact us for a complete list of our preferred vendors.

 

What is the parking situation?

There is ample parking in close proximity to our event center. Wheelchair accessible.

Is there a coat check?

Yes, we do offer a coat check in the winter for a set fee.   Please contact us for more information. 

Can you help guests with transportation after the event if needed?

Yes, we will be happy to call a transportation service for your guests who are not able to drive after your event.

 

Are there restrictions on decorating?

Yes.  We do not allow anything to be attached to the wall with tape, nails, pins, or any other material that would puncture the surface or remove the paint.  You can use easels or hanging items from the ceiling.

 

Is there an age limit?

No. We do not have an age limit for attendance, but all patrons consuming alcohol must be 21 years of age. Our bar staff is trained to ID all patrons approaching the bar.

 

Is there a sound system available?

 Yes. We have a system available for microphone and moderate playback.

 

Who is responsible for cleaning?

You and your planner are responsible for removing all décor, gifts, and additional large items that do not belong to the venue. We have a cleaning crew that does detail cleaning.

 

Do you have a projector and/or a projector screen?

Yes! We have two suspended projectors and screens available for rental. Please inquire for more details.

 

Can I drop off items the day before?

It is unlikely, but you can discuss this with the venue manager after booking. In the event that we have storage available or there is not an event booked that day we may be able to coordinate it. SoHo is NEVER responsible for items left unattended. We allow decorating 1 hour prior to event.

 

What forms of payment do you accept?

We accept all major credit cards, personal check, money orders, cashiers checks, as well as cash.  

 

Can I arrive early?

1 hour prior to event for decorating.  

What happens if I have to cancel my party?

All deposits are non-refundable.  If you have to re-schedule less than 14 days prior to your party date, a $200.00 fee will apply.  If you choose to cancel our services for ANY reason, your deposit is non-refundable and cannot be applied to other services or merchandise.  On a case by case basis, if severe weather is forecasted, we will waive the rescheduling fee if provided with at least 72 hrs notice.

 

Who provides tables, chairs, linens, glassware, etc?

We have a full list of our in-house inventory on our specs page and we also have some excellent vendors we can suggest. Please note that capacity will vary based on the furniture quantities and setup. Linens are your responsibility and will be organized through your planner. Our bar package includes acrylic drink ware, but you can rent glassware from us at an additional charge or source through your planner. Please ask the Sales Director for a quote on glassware.

 

Are candles allowed?

Yes, however all candles must be contained in votives. Open flames are not allowed anywhere in the building.